Shipping Policy
SHIPPING POLICY
Welcome to SRMN.in (SRMN Global Pvt Ltd).
We aim to deliver products safely and on time across India.
1. Shipping Coverage
We deliver products to selected locations across India, based on courier service availability.
2. Order Processing Time
Orders are processed within 1–2 business days after successful payment confirmation.
3. Delivery Time
Estimated delivery time is:
- 3–7 business days
Delivery time may vary depending on:
- Customer location
- Courier partner performance
- External or unavoidable circumstances
4. Shipping Charges
- Shipping charges (if applicable) are clearly shown at checkout
- Free shipping may be available on selected products or orders above ₹2000
5. Delivery Partners
We use trusted third-party courier and logistics partners to ensure safe delivery.
6. Order Tracking
Once your order is shipped, tracking details will be shared via:
- SMS (if provided)
7. Delivery Delays
Delays may occur due to:
- Natural disasters
- Government restrictions
- Courier partner delays
- Incorrect or incomplete address provided by customer
8. Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer unavailability
Re-delivery charges may apply.
